Privacy Policy
Last Updated: June 2026
L E Cleaning is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Who We Are
L E Cleaning
Phone: 07761 169708
Email: info@lecleaning.co.uk
2. Information We Collect
Contact Information
- Name
- Email address
- Phone number
- Property address
Booking Information
- Service requirements
- Property details
- Appointment preferences
- Payment-related information
Website Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Provide quotations
- Schedule and deliver services
- Respond to enquiries
- Process payments
- Improve our website and services
- Send booking confirmations and updates
- Comply with legal obligations
4. Marketing Communications
If you submit an enquiry or request information, we may contact you regarding our services.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe options provided.
5. Payment Processing
Payments are processed securely through third-party providers including Stripe.
We do not store full payment card details on our systems.
6. Cookies
Our website may use cookies to:
- Improve website functionality
- Understand visitor behaviour
- Measure website performance
- Support advertising and marketing activities
You can manage cookie preferences through your browser settings.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary to:
- Process payments
- Deliver services
- Operate our website
- Comply with legal obligations
All third parties are required to protect your information appropriately.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Deliver our services
- Maintain records
- Meet legal and accounting obligations
9. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict certain processing activities
- Object to marketing communications
To exercise these rights, contact us using the details below.
10. Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
13. Contact
For any questions regarding this Privacy Policy or your personal information, please contact:
L E Cleaning
Phone: 07761 169708
Email: info@lecleaning.co.uk